Product technical service and after-sales service content measures

Moxuns provides high quality compressors, dryers and filters for all walks of life, and also provides users with more system services: system installation, centralized and remote control, energy-saving equipment such as VFD and various air system auxiliary products.

• Moxuns service personnel provide users with the first boot debugging free of charge, and free on-site training operators.

• Moxuns warrants that products sold by Moxuns are free from defects in material and manufacture for a period of 12 months after delivery or 18 months after shipment from Moxuns, whichever expires earlier.

• If the user needs on-site service, Moxuns will send personnel to the user's site within 2 hours after receiving the user's request for on-site service notice.

• Moxuns provides lifelong maintenance services and spare parts for the equipment it supplies.

According to the needs of users, Moxuns can provide the following services:

1）Air Audit (air system evaluation) : Comprehensively evaluate the pressure and volume of the user's existing compressed air system through professional tools, professional software analysis, and recommend rationalization suggestions and improvement plans to minimize operating costs;

2）The whole air system remote monitoring, joint control, communication signal output, to ensure that the gas volume is stable, constant pressure, automatic regulation;

3）Other high-efficiency and energy-saving control systems, frequency conversion and energy-saving equipment, etc.;

4）Compressed air system pipeline installation: can provide seamless steel pipe, stainless steel pipe, super pipe and other pipes;

5）Air system rental, on-site technical guidance;

6）Main engine, motor vibration analysis and detection, complete machine overhaul, maintenance services.